{"id":163,"date":"2020-10-13T09:41:22","date_gmt":"2020-10-13T09:41:22","guid":{"rendered":"https:\/\/www.hospitalitytechguru.com\/blog\/?p=163"},"modified":"2020-10-13T09:41:22","modified_gmt":"2020-10-13T09:41:22","slug":"is-your-hotel-business-ready-for-the-new-reality-the-touch-free-guest-experience","status":"publish","type":"post","link":"https:\/\/www.hospitalitytechguru.com\/blog\/is-your-hotel-business-ready-for-the-new-reality-the-touch-free-guest-experience\/","title":{"rendered":"Is Your Hotel Business Ready For The New Reality: The Touch-Free Guest Experience?"},"content":{"rendered":"<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">The impact of the COVID-19 virus is widely spread across the world. As hotel properties start to slowly welcome back guests, things are going to change for hotels as well as for guests. The hotel industry will completely rethink and transform the guest experience for a clean and most importantly a limited human interaction to control the virus spread.<\/span><\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">\u00a0<\/span><\/p>\n<p style=\"margin: 0in;\"><span data-preserver-spaces=\"true\"><span style=\"color: #0e101a;\">The latest innovation in hotel software technology is the contactless self-service experience which has changed the guests make reservations, complete pre-check-in, check-in and out of a hotel, how they order food and get information of the facilities and services available<\/span>.<\/span><\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">\u00a0<\/span><\/p>\n<p style=\"margin: 0in;\"><span data-preserver-spaces=\"true\"><span style=\"color: #0e101a;\">In terms of post-corona hotel operations, including\u00a0<\/span><a href=\"https:\/\/www.mycloudhospitality.com\/contactless-hotel-check-in-contactless-dining.php\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"color: #0e101a;\">contactless hotel technology<\/span><\/strong><\/a>\u00a0and services is important. So hotel operators are adjusting their\u00a0<strong>Hotel management system<\/strong>\u00a0to include contact-free experience. Here are the few tips, hotel operator and guests can benefit from\u00a0<strong>contactless hotel technology<\/strong>.<\/span><\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">\u00a0<\/span><\/p>\n<p style=\"margin: 0in;\"><strong><span data-preserver-spaces=\"true\"><span style=\"color: #0e101a;\">Contactless Self-Check-in and Out<\/span><\/span><\/strong><\/p>\n<p style=\"margin: 0in;\"><span data-preserver-spaces=\"true\"><span style=\"color: #0e101a;\">Hotel users can send a QR code\/link email or SMS to a customer and they can perform pre-check-in formalities from their own smart devices anytime or hotels can also install a self-service kiosk. Hotels can manage the guest information, valid uploaded documents. Guests can manage their stay, even make digital payments and check-out.<\/span><\/span><\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">\u00a0<\/span><\/p>\n<p style=\"margin: 0in;\"><strong><span data-preserver-spaces=\"true\"><span style=\"color: #0e101a;\">Automated guest assistance<\/span><\/span><\/strong><\/p>\n<p style=\"margin: 0in;\"><span data-preserver-spaces=\"true\"><span style=\"color: #0e101a;\">With the QR code, hotel guests can leverage the informative FAQ\u2019s, services offered and amenities on customer\u2019s mobile phone anytime and they can request for services from guests smartphone without physical contact. This frees hotel staff\u2019s time which can be used for cross-training and upskilling.\u00a0\u00a0<\/span><\/span><\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">\u00a0<\/span><\/p>\n<p style=\"margin: 0in;\"><strong><span data-preserver-spaces=\"true\"><span style=\"color: #0e101a;\">Mobile concierge<\/span><\/span><\/strong><\/p>\n<p style=\"margin: 0in;\"><span data-preserver-spaces=\"true\"><span style=\"color: #0e101a;\">The private touch of hotel concierge services is well-maintained \u2013 rather than displaced \u2013 when it goes mobile. Customers can access your hotel information, local attractions, purchase your services. Mobile\u00a0<\/span><a href=\"https:\/\/www.mycloudhospitality.com\/\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"color: #0e101a;\">hotel software<\/span><\/strong><\/a><strong>\u00a0technology<\/strong>\u00a0allows your concierge staff with digital knowledge and valuable information is archived.<\/span><\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">\u00a0<\/span><\/p>\n<p style=\"margin: 0in;\"><strong><span data-preserver-spaces=\"true\"><span style=\"color: #0e101a;\">User Interface as the primary customer interaction\u00a0<\/span><\/span><\/strong><\/p>\n<p style=\"margin: 0in;\"><span data-preserver-spaces=\"true\"><span style=\"color: #0e101a;\">The easy and intuitive, personalised and on-brand user interface is crucial for providing unified service. The quality of user experience with the contactless hotel software technology is not completely depended on your app designer. Even if your hotel guests are tech-savvy, user issues are bound to come up. So it is important for your staff to use and familiarize so you can help your guests instantly in case they face any trouble.<\/span><\/span><\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">\u00a0<\/span><\/p>\n<p style=\"margin: 0in;\"><span data-preserver-spaces=\"true\"><span style=\"color: #0e101a;\">\u00a0<\/span><strong>Spotlight on staff health and safety<\/strong><\/span><\/p>\n<p style=\"margin: 0in;\"><span data-preserver-spaces=\"true\"><span style=\"color: #0e101a;\">This contactless guest services will limit guest and staff interaction so it promises staff are safe. It is important for hotel operators, ensuring health of their staff has multiple components. To begin with ensure all staff are provided with necessary personal protective equipment and sufficient hygiene Kits. Ensure staff are trained so they can handle guest with confident, in case any customer who balk and question at new safety protocols.<\/span><\/span><\/p>\n<p style=\"margin: 0in;\"><span style=\"color: #0e101a;\">\u00a0<\/span><\/p>\n<p style=\"margin: 0in;\"><span data-preserver-spaces=\"true\"><span style=\"color: #0e101a;\">But the key to a greater customer experience and improve constantly is to get the best of contactless hotel software technology and build your guest experience. Want to see how contactless technology can help you achieve fantastic guest experience? Mycloud, the industry leader in hotel property management system, is here to help.\u00a0<\/span><a href=\"https:\/\/www.mycloudhospitality.com\/book-hotel-management-software-demo.php\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"color: #0e101a;\">Schedule a demo<\/span><\/strong><\/a>\u00a0today and see the benefits for your hotel.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The impact of the COVID-19 virus is widely spread across the world. As hotel properties start to slowly welcome back guests, things are going to&#8230;<\/p>\n<div class=\"more-link-wrapper\"><a class=\"more-link\" href=\"https:\/\/www.hospitalitytechguru.com\/blog\/is-your-hotel-business-ready-for-the-new-reality-the-touch-free-guest-experience\/\">Continue reading<span class=\"screen-reader-text\">Is Your Hotel Business Ready For The New Reality: The Touch-Free Guest Experience?<\/span><\/a><\/div>\n","protected":false},"author":2,"featured_media":164,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[13,36,7,12],"tags":[],"class_list":["post-163","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hotel-pms","category-contactless-hotel-technology","category-hotel-guest-experience","category-hotel-technology","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Is Your Hotel Business Ready For The New Reality: The Touch-Free Guest Experience? - Hospitality Tech Guru<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hospitalitytechguru.com\/blog\/is-your-hotel-business-ready-for-the-new-reality-the-touch-free-guest-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is Your Hotel Business Ready For The New Reality: The Touch-Free Guest Experience? - Hospitality Tech Guru\" \/>\n<meta property=\"og:description\" content=\"The impact of the COVID-19 virus is widely spread across the world. As hotel properties start to slowly welcome back guests, things are going to&#8230;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hospitalitytechguru.com\/blog\/is-your-hotel-business-ready-for-the-new-reality-the-touch-free-guest-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Hospitality Tech Guru\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-13T09:41:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.hospitalitytechguru.com\/blog\/wp-content\/uploads\/2020\/10\/Contactless-Hotel-Technology-1024x684.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"684\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Harvey\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Harvey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.hospitalitytechguru.com\\\/blog\\\/is-your-hotel-business-ready-for-the-new-reality-the-touch-free-guest-experience\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.hospitalitytechguru.com\\\/blog\\\/is-your-hotel-business-ready-for-the-new-reality-the-touch-free-guest-experience\\\/\"},\"author\":{\"name\":\"Harvey\",\"@id\":\"https:\\\/\\\/www.hospitalitytechguru.com\\\/blog\\\/#\\\/schema\\\/person\\\/daae9fc5345e8d82f43874b165a34d55\"},\"headline\":\"Is Your Hotel Business Ready For The New Reality: The Touch-Free Guest Experience?\",\"datePublished\":\"2020-10-13T09:41:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.hospitalitytechguru.com\\\/blog\\\/is-your-hotel-business-ready-for-the-new-reality-the-touch-free-guest-experience\\\/\"},\"wordCount\":526,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.hospitalitytechguru.com\\\/blog\\\/is-your-hotel-business-ready-for-the-new-reality-the-touch-free-guest-experience\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.hospitalitytechguru.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/Contactless-Hotel-Technology.jpg\",\"articleSection\":[\"Hotel PMS\",\"contactless hotel technology\",\"Hotel Guest Experience\",\"Hotel Technology\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.hospitalitytechguru.com\\\/blog\\\/is-your-hotel-business-ready-for-the-new-reality-the-touch-free-guest-experience\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.hospitalitytechguru.com\\\/blog\\\/is-your-hotel-business-ready-for-the-new-reality-the-touch-free-guest-experience\\\/\",\"url\":\"https:\\\/\\\/www.hospitalitytechguru.com\\\/blog\\\/is-your-hotel-business-ready-for-the-new-reality-the-touch-free-guest-experience\\\/\",\"name\":\"Is Your Hotel Business Ready For The New Reality: The Touch-Free Guest Experience? 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